US Bank

This retail location engages in the money services business by offering prepaid cards issued by U.S. Bank National Association (“U.S. Bank”) pursuant to a license issued to Kroger MTL Management, LLC. If you have a complaint, first contact U.S. Bank at 1-888-853-9536.

If your issue is unresolved by U.S. Bank at 1-888-853-9536, please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807

If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One

Blackhawk Network

For Alaska Residents Only

If your issue is unresolved by BHN CA (888) 527-6033, please submit formal complaint with the State of Alaska, Division of Banking & Securities. Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Submit formal complaint form with supporting documents to: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807

If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One

CheckFreePay

FOR ALASKA RESIDENTS ONLY: If your issue is unresolved by CheckFreePay Corporation (800)676-6148, please submit formal complaints with the State of Alaska, Division of Banking & Securities. Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807

If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One

Green Dot

For Alaska Residents Only: If your issue is unresolved by Green Dot Corporation at 1-866-795-7597, please submit formal complaints with the State of Alaska, Division of Banking & Securities. Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807

If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One

Netspend

For Alaska Residents Only: If your issue is unresolved by Netspend Corporation 866-387-7363, please submit formal complaints with the State of Alaska, Division of Banking & Securities. Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807

If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One

Ria Financial Services

For Alaska Residents Only: If your issue is unresolved by CONTINENTAL EXCHANGE SOLUTIONS, INC. DBA RIA FINANCIAL SERVICES at 1-800-500-3994 (TOLL FREE), please submit formal complaints with the State of Alaska, Division of Banking & Securities. Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Submit formal complaint form with supporting documents: Division of Banking and Securities PO Box 110807 Juneau, AK 99811-0807

If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One

Western Union

For Alaska Residents Only: If your issue is unresolved by Western Union Financial Services, Inc. (1-800-325-6000) please submit formal complaints with the State of Alaska, Division of Banking & Securities. Consumers may download the form from this website: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf

Submit the formal complaint form with supporting documents to: Division of Banking & Securities P.O. Box 110807 Juneau, AK 99811-0807

If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call: Nine Zero Seven Four Six Five Two Five Two One